Meet Our Team

Dentist in Hagerstown

Meet Katrina

Business Assistant/Dental Assistant

Katrina attended HCC and has been certified as an Extended Function Dental Assistant since 2006. She acts as a representative for Valley Dental Associates at various community activities and functions. Her warm smile and extensive knowledge gives our patients a sense of ease.

Katrina particularly enjoys working with cosmetic cases because of the impact it has on a person’s emotional and physical well-being. Being able to provide patients with procedural knowledge and a beautiful smile gives her great satisfaction. Katrina has a big heart and a caring way of explaining procedures to our patients. Because of this, she provides them with a relaxed and comfortable visit to the office. Katrina is the cornerstone of our team at Valley Dental Associates!

Meet Denise

Certified Dental Assistant

Denise attended HCC for her dental assistant program and began her dental career in 2010. She completed her expanded functions certification in Columbia, MD. With us since 2014, Denise helps our dentists during procedures and does all that she can to ensure each patient’s comfort. Her favorite part of her job is helping patients achieve healthy smiles that are beautiful, too!

Meet Alyssa

Registered Dental Hygienist

Alyssa graduated from Allegany College of Maryland in 2007 as a dental hygienist and joined our office the same year. She engages a quick rapport with patients of all ages, utilizing her charming wit and engaging smile.

Developing long-term relationships is easy for Alyssa; having those relationships developed in the dental office transition into long term personal friendships is not unusual for her. After growing up with a fear of the dentist, she particularly enjoys comforting and educating her patients, so they feel safe and knowledgeable about procedures. Her gentle touch wins them over every time!

Meet Shawna

Registered Dental Hygienist

Shawna joined our team in October 2015. She graduated from Allegany College of Maryland in 2015. Her passion for dental hygiene started when she was a kid. She loved going to the dentist, especially her hygiene visits. She loves the opportunity to work one on one with her patients, educating them on what is best for them to obtain optimal oral health. She believes everyone should love their smile.

Shawna was born and raised in Hagerstown, Maryland. She currently resides in Greencastle, Pennsylvania with her husband, Michael, her son, Chase, and her daughters, Alayna and Eliza.

Meet Tracy

Office Manager

Tracy joined our team in June 2016 as a business assistant and has transitioned to office manager. She graduated from University of Maryland with a Bachelor’s Degree in Business Administration and Human Resource Management. Tracy has over 20 years of customer service experience that has helped with her positions here at Valley Dental Associates. She has been working in the dental field for several years and is very knowledgeable when it comes to insurance companies and benefits. Tracy enjoys helping and interacting with patients. She is passionate about building great relationships with all of our patients, and making sure they receive quality service and attention from our front office. Tracy loves to assist patients in utilizing their dental insurance efficiently and obtaining the treatment they need. She enjoys enjoys helping patients obtain a beautiful, healthy smile. She feels the best part of the day is seeing patients leave the office feeling happy and confident with their smiles.

Meet Rachel

Registered Dental Hygienist

As a teenager with braces, Rachel was impressed by how happy, positive, and welcoming the doctors and dental assistants were during her appointments. This piqued her interest enough that she has been working in dentistry since 2009. In that time, Rachel has been a dental assistant, orthodontics assistant, and x-ray technician, as well as her current role as a dental hygienist. During her education, Rachel was a member of Phi Theta Kappa and a member and Vice President of her local chapter of ADHA. She earned the MDHA State Leadership Award.

Rachel says her passion is in volunteer work. She loves to provide access to the less fortunate through health fairs and similar events. Rachel says that patient education is key to great oral health outcomes. She finds it rewarding to take time to explain what patients need to know to maintain optimal oral health.

When not working, Rachel loves to be outside. She hikes, bikes, swims, and runs, all for fun. Rachel enjoys sharing outdoor time with her daughters, fostering joy in adventure. Her favorite hobby is hunting for shark teeth fossils. Fun fact: Rachel’s first job as a teenager was as a birthday clown! She has always loved making people smile.

Meet Cyndy

Dental Assistant

Cyndy graduated from Tidewater Community College in Norfolk, VA in 1990. Cyndy has been assisting for over 25 years, working in several different areas of dentistry. She currently holds her dental assisting license in Maryland and Virginia. After her husband’s retirement from the Navy in 2007, Cyndy moved back to the area and began assisting locally. She joined Valley Dental Associates in 2016 where she enjoys educating patients on their dental needs. Outside the office, Cyndy enjoys spending time with family, friends and especially her grandchildren.

Meet Eliza

Business Assistant

Eliza joined Valley Dental Associates in September 2019. While she is new to our team, she brings over 15 years of dental experience. She is very knowledgeable in dental insurance and benefits. Eliza’s favorite part of her job is building relationships with the patients and ensuring that they receive the best possible care.

Outside of the office, she and her husband enjoy spending time with their yellow lab, traveling and cheering on the Baltimore Ravens and Orioles.

Meet Chelsea

Business Assistant

Chelsea recently joined Valley Dental Associates in May 2019. Chelsea is a certified Medical Administrative Assistant. She earned her certification and Associates Degree in Health Services Administration with honors from Valley College. Chelsea is very knowledgeable and experienced in dental insurance benefits.

Chelsea strives to earn the confidence and respect of patients and their families by making every patient feel comfortable and at ease in their dental experience.

Chelsea enjoys spending her spare time cheering on the West Virginia Mountaineers and Dallas Cowboys! She also enjoys spending time with her husband and family, especially her two German Shepherds and Siberian Husky.